Retail Merchandise Associate

$27,040 - $28,080/Yr

TJX - Grove City, OH

Part-time - Entry Level

Grove City, OH

501-1,000 employees

General Merchandise Retailers

About the position

The Retail Merchandise Associate at TJ Maxx is responsible for delivering an exceptional customer experience while maintaining a clean and organized store environment. This role involves engaging with customers, adhering to operational standards, and supporting various store functions to contribute to the overall success of the business. Associates are expected to embody the company's values of honesty, integrity, and respect, while also promoting store culture and customer loyalty programs.

Responsibilities

• Deliver a highly satisfied customer experience by engaging and interacting with all customers.
• Adhere to operational, merchandise, and loss prevention standards.
• Cross-train to work in multiple areas of the store as needed.
• Model established customer experience practices with internal and external customers.
• Support a positive store culture through honesty, integrity, and respect.
• Accurately ring customer purchases/returns and handle cash according to procedures.
• Promote credit and loyalty programs to customers.
• Maintain and uphold merchandising philosophy and follow established procedures.
• Process and prepare merchandise for the sales floor according to company standards.
• Participate in store recovery throughout the day as needed.
• Maintain organizational, cleanliness, and recovery standards for the sales floor.
• Provide and accept recognition and constructive feedback.
• Adhere to all labor laws, policies, and procedures.
• Support store shrink reduction goals and programs.
• Participate in safety awareness and maintain a safe environment.
• Perform other duties as assigned.

Requirements

• Excellent customer service skills.
• Ability to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking and responding to changes in direction or unexpected situations.
• Ability to lift heavy objects with or without reasonable accommodation.
• Effective collaboration with peers and supervisors.
• Retail customer experience preferred.

Benefits

• Associate discount
• Employee Assistance Program (EAP)
• Smoking cessation program
• Bereavement leave
• 401(k) Associate contributions
• Child care discounts
• Cell phone discounts
• Pet insurance
• Legal insurance
• Credit union membership
• Referral bonuses
• 401(k) match for eligible employees
• Medical, dental, and vision insurance for eligible employees
• Health Savings Account (HSA)
• Health care Flexible Spending Account (FSA)
• Life insurance
• Short/long term disability insurance
• Paid parental leave
• Paid holidays, vacation, and sick leave
• Auto and home insurance discounts
• Scholarship program
• Adoption assistance