Retail Merchandise Associate

$32,635 - $33,675/Yr

TJX - Clinton, CT

Part-time - Entry Level

Clinton, CT

501-1,000 employees

General Merchandise Retailers

About the position

The Retail Merchandise Associate at TJ Maxx plays a crucial role in delivering an exceptional customer experience while maintaining a clean and organized store environment. This part-time position involves engaging with customers, adhering to operational standards, and supporting various store functions to contribute to the overall success of the business.

Responsibilities

• Deliver a highly satisfied customer experience by engaging and interacting with all customers.
• Maintain a clean and organized store environment.
• Adhere to all operational, merchandise, and loss prevention standards.
• May be cross-trained to work in multiple areas of the store.
• Role model established customer experience practices with internal and external customers.
• Support and embody a positive store culture through honesty, integrity, and respect.
• Accurately ring customer purchases/returns and count change back to customers according to established operating procedures.
• Promote credit and loyalty programs.
• Maintain and uphold merchandising philosophy and follow established merchandising procedures and standards.
• Accurately process and prepare merchandise for the sales floor following company procedures and standards.
• Initiate and participate in store recovery as needed throughout the day.
• Maintain all organizational, cleanliness, and recovery standards for the sales floor and participate in the maintenance/cleanliness of the entire store.
• Provide and accept recognition and constructive feedback.
• Adhere to all labor laws, policies, and procedures.
• Support and participate in store shrink reduction goals and programs.
• Participate in safety awareness and maintain a safe environment.

Requirements

• Possesses excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Possesses strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Benefits

• 401(k)
• 401(k) matching
• Adoption assistance
• Dental insurance
• Disability insurance
• Employee assistance program
• Employee discount
• Child care discounts
• Cell phone discounts
• Pet insurance
• Legal insurance
• Credit union access
• Referral bonuses
• Medical/dental/vision insurance
• Health savings account (HSA)
• Health care flexible spending account (FSA)
• Life insurance
• Short/long term disability
• Paid parental leave
• Paid holidays/vacation/sick leave
• Auto/home insurance discounts
• Scholarship program