Retail Merchandise Associate

$27,040 - $28,080/Yr

Sierra - Riverdale, UT

Part-time - Entry Level

Riverdale, UT

Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers

About the position

The Retail Merchandise Associate at Sierra Trading Post is responsible for delivering an exceptional customer experience while maintaining a clean and organized store environment. This part-time role involves engaging with customers, adhering to operational standards, and supporting various store functions to contribute to the overall success of the business.

Responsibilities

• Deliver a highly satisfied customer experience by engaging and interacting with all customers.
• Maintain a clean and organized store environment.
• Adhere to all operational, merchandise, and loss prevention standards.
• Cross-train to work in multiple areas of the store as needed.
• Model established customer experience practices with internal and external customers.
• Accurately ring customer purchases/returns and handle cash according to established procedures.
• Promote credit and loyalty programs.
• Maintain and uphold merchandising philosophy and follow established procedures and standards.
• Process and prepare merchandise for the sales floor following company procedures.
• Participate in store recovery as needed throughout the day.
• Maintain organizational, cleanliness, and recovery standards for the sales floor.
• Provide and accept recognition and constructive feedback.
• Adhere to all labor laws, policies, and procedures.
• Support store shrink reduction goals and programs.
• Participate in safety awareness and maintain a safe environment.

Requirements

• Excellent customer service skills.
• Ability to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking and responding appropriately to changes in direction or unexpected situations.
• Ability to lift heavy objects with or without reasonable accommodation.
• Retail customer experience preferred.

Nice-to-haves

• Experience in retail customer service.
• Familiarity with cash handling procedures.

Benefits

• 401(k)
• 401(k) matching
• Adoption assistance
• Dental insurance
• Disability insurance
• Employee assistance program
• Employee discount
• Child care discounts
• Cell phone discounts
• Pet insurance
• Legal insurance
• Credit union access
• Referral bonuses
• Medical/dental/vision insurance
• Health savings account (HSA)
• Health care flexible spending account (FSA)
• Life insurance
• Short/long term disability
• Paid parental leave
• Paid holidays/vacation/sick leave
• Auto/home insurance discounts
• Scholarship program