RETAIL MERCHANDISE ASSOCIATE

$29,848 - $30,888/Yr

TJX - Gilbert, AZ

Full-time - Entry Level

Gilbert, AZ

501-1,000 employees

General Merchandise Retailers

About the position

The Retail Merchandise Associate at Marshalls is responsible for delivering an exceptional customer experience by engaging with customers, maintaining a clean and organized store environment, and adhering to operational and merchandise standards. This role involves cross-training in various store areas to support business needs and embodying the company's customer experience principles.

Responsibilities

• Deliver a highly satisfied customer experience by engaging and interacting with all customers.
• Adhere to operational, merchandise, and loss prevention standards.
• Cross-train to work in multiple areas of the store as needed.
• Accurately ring customer purchases and returns, counting change back according to established procedures.
• Promote credit and loyalty programs.
• Maintain and uphold merchandising philosophy and follow established procedures and standards.
• Process and prepare merchandise for the sales floor following company procedures.
• Participate in store recovery throughout the day.
• Maintain organizational, cleanliness, and recovery standards for the sales floor and the entire store.
• Provide and accept recognition and constructive feedback.
• Adhere to all labor laws, policies, and procedures.
• Support store shrink reduction goals and programs.
• Participate in safety awareness and maintain a safe environment.

Requirements

• Excellent customer service skills.
• Ability to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking and responding appropriately to changes in direction or unexpected situations.
• Ability to lift heavy objects with or without reasonable accommodation.
• Effective collaboration with peers and supervisors.
• Retail customer experience preferred.

Benefits

• Associate discount
• EAP
• Smoking cessation program
• Bereavement leave
• 401(k) Associate contributions
• Child care discounts
• Cell phone discounts
• Pet insurance
• Legal insurance
• Credit union access
• Referral bonuses
• 401(k) match for eligible employees
• Medical, dental, and vision insurance
• HSA and health care FSA options
• Life insurance
• Short/long term disability
• Paid parental leave
• Paid holidays, vacation, and sick leave
• Auto/home insurance discounts
• Scholarship program
• Adoption assistance