Ohio Valley Goodwill Industries - Cincinnati, OH

posted about 2 months ago

Full-time - Entry Level
Cincinnati, OH
Personal and Laundry Services

About the position

The Retail Merchandise Processor at Ohio Valley Goodwill Industries plays a crucial role in supporting the operational functions of the retail store. This position involves receiving, sorting, pricing, processing, and preparing donated merchandise for display and sale. The role is designed for individuals who thrive in a fast-paced environment and are committed to providing exceptional customer service while adhering to safety and organizational standards.

Responsibilities

  • Sort and process soft and hard line merchandise from containers to determine appropriateness for the sales floor in accordance with established guidelines.
  • Roll merchandise and accurately stock on sales floor.
  • Accurately and timely record and monitor donations.
  • Stay abreast of brand name, designer labels, current and vintage styles.
  • Sort apparel into boutique/Ecommerce, sellable, and salvage categories according to quota.
  • Place items on hangers, place hangers on rolling rack, and transport them to the sales floor keeping similar items grouped.
  • Maintain a pace at which one is able to meet daily quota for pieces processed.
  • Price and roll merchandise to sales floor to their appropriate areas in a well-organized/merchandised manner.
  • Comply with safety and security practices including reporting safety hazards and injuries to the manager on duty.
  • Provide exceptional customer service to all our donors/customers, including friendly and engaging interactions.
  • Comply with all policies, including participating in store meetings and trainings.
  • Adhere to work schedule set by supervisor.
  • Maintain a clean, safe and organized work environment, including production area.
  • Maintain a professional appearance adhering to Goodwill uniform standards.
  • Communicate Goodwill's mission and vision effectively to our donors and customers.
  • Cross train as necessary in other functions of store operations and assist as needed in other areas of the store.
  • Other duties as assigned.

Requirements

  • A minimum of six months of previous work experience, or the equivalent educational or vocational experience preferred.
  • Must be able to follow directions well and communicate effectively in English.
  • Ability to problem solve.
  • Ability to provide exceptional customer service to all customers in a friendly and engaging way.

Benefits

  • Full-time position
  • Competitive pay at $12.50 per hour
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