Retail Merchandising Support Associate, Eugene Valley River Center - Full Time

Macy's

Full-time - Entry Level

General Merchandise Retailers

About the position

The Retail Merchandising Support Associate at Macy's is responsible for creating exceptional customer experiences by managing merchandise presentation and ensuring accurate pricing and signage. This role involves collaborating with team members to enhance the visual appeal of the store and assist customers effectively. The position requires flexibility in working hours, including nights, weekends, and holidays, to meet the demands of a fast-paced retail environment.

Responsibilities

• Greet and connect with customers in a friendly manner.
• Recommend products by identifying customer needs and inspiring purchases.
• Offer options and solutions to customers to complete sales.
• Wrap up the shopping experience by celebrating customer purchases.
• Master store products, services, and sales systems to assist customers effectively.
• Maintain department recovery standards, including selling floor and fitting rooms.
• Ensure accurate pricing and signage throughout the store using technology.
• Collaborate with team members to achieve department goals.

Requirements

• Good understanding of products and ability to provide expert guidance to customers.
• Ability to build relationships with customers and achieve sales goals.
• Proficient in using point of sale technology and applications.
• Self-driven to keep up with product knowledge and trends.
• Excellent interpersonal skills to work effectively with colleagues.
• Ability to collaborate with the team to drive sales.

Nice-to-haves

• Experience in retail or customer service is a plus, but not required.

Benefits

• Competitive pay and benefits rooted in principles of equity.
• Performance incentives and annual merit review.
• Merchandise discounts.
• Health and Wellness Benefits across medical, dental, vision, and additional insurance.
• Retirement Savings Plan with 401k match opportunity.
• Employee Assistance Program for mental health counseling and legal/financial advice.
• Resources for continuous learning, career growth, and leadership development.
• Paid Time Off.
• Fully-Funded education benefits covering tuition, books, and fees.
• Colleague Resource Groups (CRGs) and volunteer opportunities.