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Macy's - Sugar Land, TX

posted 2 months ago

Full-time - Entry Level
Sugar Land, TX
10,001+ employees
General Merchandise Retailers

About the position

The Retail Merchandising Support Associate at Macy's is responsible for creating exceptional customer experiences by enhancing the visual presentation of merchandise, maintaining product displays, and ensuring accurate pricing and signage. This role requires flexibility to work various shifts, including nights, weekends, and holidays, while collaborating with team members to achieve department goals.

Responsibilities

  • Greet and connect with customers in a friendly manner.
  • Recommend products by identifying customer needs and inspiring purchases.
  • Wrap up the shopping experience by celebrating customer purchases.
  • Master store products, services, and sales systems to assist customers effectively.
  • Maintain department recovery standards, including selling floor and fitting rooms.
  • Ensure accurate pricing and signage throughout the store using technology.

Requirements

  • Good understanding of products and ability to provide expert guidance to customers.
  • Ability to build relationships with customers and achieve sales goals.
  • Proficient in using point of sale technology and applications.
  • Self-driven to keep up with product knowledge and trends.
  • Excellent interpersonal skills to work effectively with colleagues.

Nice-to-haves

  • Experience in sales or customer service roles.
  • Familiarity with retail operations and merchandising.

Benefits

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Disability insurance
  • Employee assistance program
  • Health insurance
  • Paid time off
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