RETAIL OMNI FULFILLMENT ASSOCIATE

Dick's Sporting Goods - Geneva, IL

Part-time - Entry Level

Geneva, IL

Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers

About the position

The Retail Omni Fulfillment Associate at DICK'S Sporting Goods plays a vital role in enhancing the shopping experience for customers by ensuring efficient operational processes and high standards of service. This part-time position involves greeting customers, processing merchandise, and fulfilling various omni-channel services, all while maintaining a welcoming and inclusive environment.

Responsibilities

• Greet customers and proactively assist them in understanding their needs.
• Process all merchandise and products received at the store according to established procedures.
• Uphold company merchandising and presentation standards.
• Complete omni fulfillment processes including Ship From Store (SFS), Buy Online Pickup in Store (BOPIS), and curbside pick-up.
• Participate in Loss Prevention procedures related to omni-channel processes.
• Assist in completing daily FedEx Box Count Audits according to inventory control standards.
• Adhere to safety, loss prevention, and standard operating procedures.
• Maintain confidentiality of all company information.
• Create an inclusive store environment for teammates and customers.
• Support the team across the store as needed.
• Perform other tasks as assigned by management.

Requirements

• Prior retail sales, operations, maintenance, or customer-focused experience preferred.
• Ability to stand, bend, stoop, reach, push, pull and lift items weighing 15 to 35 lbs repetitively (up to 25 times per hour).
• Ability to work extended periods of time (up to 4 hours) standing or walking.
• Ability to work at heights greater than 4 feet using a ladder or aerial lifting device.
• Ability to perform repetitive motions for short periods of time (up to 2 hours continuously).