Retail Operations Manager

$61,100 - $92,400/Yr

Sodexo - Fayetteville, NC

Full-time - Mid Level

Fayetteville, NC

Food Services and Drinking Places

About the position

Sodexo is seeking a Retail Operations Manager for Cape Fear Valley Medical Center in Fayetteville, NC. This role involves overseeing all retail locations within the hospital, supporting frontline associates, and ensuring exceptional customer service. The successful candidate will have a strong management and food retail background, with a focus on employee engagement and safety compliance.

Responsibilities

• Oversee all retail locations within Cape Fear Valley Medical Center.
• Support frontline associates in their roles.
• Ensure exceptional customer service is provided at all retail locations.
• Manage multiple priorities and tasks effectively.
• Drive employee success to enhance the value of the food and nutrition team.

Requirements

• Bachelor's degree or equivalent experience.
• 3 years of management experience in retail operations.
• 3 years of supervisory experience.
• Culinary production experience.
• Strong background in safety and sanitation compliance.
• Proficient computer skills and report management experience.

Nice-to-haves

• Experience with Sodexo Food Management System (FMS).
• Knowledge of The Market Connection (TMC) and Sodexo Menu Graphics (SMG).

Benefits

• Paid holidays
• Health insurance
• Dental insurance
• 401(k)
• Tuition reimbursement
• Paid time off
• Vision insurance
• 401(k) matching
• Opportunities for advancement