Retail Operations Manager

Northern Tool + Equipment - Macon, GA

Full-time - Entry Level

Macon, GA

101-250 employees

Merchant Wholesalers, Durable Goods

About the position

Are you a determined leader with a knack for driving efficient operations? Our retail stores are the heart of our business. The store leadership team keeps our store running smoothly for our customers as well as our employees. In fact, our leaders combine their love of tools, business, and service to create an environment where everyone can boldly build what's next for them. Were you Made For This?

Responsibilities

• Deliver knowledgeable customer service while maintaining a store that is clean, safe, and stocked with the products our customers want and need.
• Manage a team of Cashiers and Stockers to drive efficiencies in the execution of all processes and programs related to inventory, merchandising, safety, asset protection, cashiering and money handling to achieve team and overall store goals.
• Under guidance from the Store Manager, facilitate the hiring process, training and performance management for Cashier and Stocking Associates.
• Actively seek to minimize shrinkage of inventory and protect the store against shoplifting and internal theft.
• Serve as Manager on Duty (MOD) as assigned, including being responsible for opening and closing the store according to established policies and procedures.

Requirements

• High school education or equivalent required, 2 years of college or related technical training preferred.
• 2 years of related retail experience.
• Previous supervisory experience preferred.
• Ability to lead, guide and mentor store employees.
• Strong customer service, decision-making and problem-solving skills.
• Knowledge of tools and equipment admired, but not required.
• Ability to lift up-to 70 lbs.

Benefits

• A comprehensive benefits package to cover healthcare, retirement, and wellness programs to help you be your best self financially and physically.
• Flexible scheduling: Our stores are open 7am-7pm on weekdays and shortened hours on weekends, so you can be home when it counts most.
• 20% discount starting day one!
• Daily Pay: Have the flexibility to be paid daily!
• 401K with Employer Match
• Holiday Pay (Closed Thanksgiving, Christmas Day, and Easter)
• Start earning PTO immediately.