Retail Operations Project Manager
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About The Position
As the Retail Operations Project Manager (internal title: Operations Distribution Standardisation Manager), AMER you will be joining PlayStation's Global Operations Organization within the Distribution Requirements Operations function. In this role, you will have the opportunity to build a comprehensive understanding of PlayStation's Global Operations, with a focus on working from the Customer Backwards operationally, ensuring that all the areas of Global Operations functionally output in a standardised and efficient manner aligned with Customer needs. The key activities of this role are to work closely with the cross functional operations and commercial teams to develop, document, and deliver a standard operations model and suite of processes that are built to deliver PlayStation products on time and in full to our diverse customer base in one standardised way to a best practice standard. This customer base includes traditional domestic retail, distributors serving US, Canadian and Latin America and PSD, direct to customer. A highly operational role it will require the ability to liaise effectively with commercial teams, act in a customer facing capacity to gather requirements & deliver solutions as and when required, analyse complex data feeds, provide actionable insights, and develop and action structured roadmaps of planned activities that improve the fulfilment capabilities of the supply chain in alignment with sales plans.
