Fabletics
posted 4 months ago
Fabletics is currently looking for a Retail Operations Specialist who will play a crucial role in supporting the retail operations team to execute various retail projects. This position is integral to the overall success of all retail stores, with a strong focus on improving internal controls and processes related to in-store operations. The Retail Operations Specialist will handle many day-to-day deliverables that are internally facing, collaborating closely with store and field management teams to provide support and ensure that feedback is effectively communicated to the headquarters team. In this role, you will be responsible for building collaborative cross-functional relationships to execute and enhance processes and communications. You will deliver information to retail teams in a clear and succinct manner, utilizing a variety of communication tools to ensure understanding and appropriate responses from both field and HQ teams. The position reports to the Senior Director of Retail Operations at Fabletics. Your responsibilities will include maintaining extensive, up-to-date knowledge of all retail directives, policies, procedures, and standards, continuously updating all documentation and tools. You will impact the success of our stores by analyzing and troubleshooting current processes, determining viable solutions and improvements. You will manage a wide array of reports to inform store teams, ensuring that the retail vision is brought to life across all stores. Your attention to detail will be critical as you execute tasks with precision while meeting deadlines. You will work cross-functionally with Retail Marketing and Visual Merchandising to ensure that monthly playbooks and new initiatives are communicated clearly before being delivered to the field. Additionally, you will act as a liaison, visiting stores to measure the success of plans and recommend changes to improve operations. As a project leader on cross-functional teams, you will support ongoing company initiatives, identifying any impacts on store workload and processes, including store openings, events, physical inventory, and merchandising initiatives. You will gather and interpret data to support project decision-making and report on the success of products, programs, and services. Furthermore, you will identify training and developmental needs and develop initiatives to enhance employee skills and performance across retail stores, in partnership with the Learning and Development Manager.