Retail Operations Team Member

Nouria Energy - Raymond, NH

Full-time - Entry Level

Raymond, NH

Gasoline Stations and Fuel Dealers

About the position

The Retail Operations Team Member at Nouria Energy plays a crucial role in ensuring the efficient operation of the gas station during their shift. This position focuses on delivering exceptional customer service, maintaining safety and cleanliness, and contributing to the store's profitability. Team members are empowered to provide a welcoming environment for customers and are responsible for various operational tasks, including communication with management and adherence to company policies.

Responsibilities

• Ensure proper and efficient operation of the station during shifts.
• Provide the best customer experience to every customer.
• Greet every customer with a smile and sincere greeting.
• Suggest possible purchases to customers and promote specials.
• Prepare a shift report at the end of the shift as per company guidelines.
• Communicate with management on store operations in a timely manner.
• Minimize safety risks to employees, customers, and suppliers.
• Maintain safety and security of the store and document any incidents.
• Manage the maintenance of the customer environment inside and around the store.
• Operate all assigned equipment safely and efficiently.

Requirements

• Must be 18 years of age or older.
• Ability to read, understand, and write English at the eighth-grade level.
• Ability to perform arithmetic calculations at the eighth-grade level.
• Ability to validate identification prior to selling tobacco and/or alcohol.
• Ability to lift up to 30 pounds and carry cases of products using proper techniques.
• Ability to remain calm and respond according to policies in emergencies.
• Tolerate exposure to gasoline fumes and cleaning products.
• Ability to work in various temperature environments.