TJX - West Des Moines, IA

posted about 1 month ago

Part-time - Entry Level
West Des Moines, IA
General Merchandise Retailers

About the position

The position at Homesense involves overseeing a team of Associates to ensure an excellent customer experience at the front of the store. The role emphasizes customer service, team leadership, and maintaining a clean and organized environment, while also promoting loyalty programs and training staff.

Responsibilities

  • Promote an excellent customer experience.
  • Oversee a team of Associates at the front of the store.
  • Engage and interact with customers to maintain a positive atmosphere.
  • Train and mentor Associates on front-end principles and customer service.
  • Assign registers and coordinate breaks for Associates.
  • Address customer concerns promptly to ensure satisfaction.
  • Ensure Associates execute tasks according to store plans and priorities.
  • Communicate effectively with management and Associates regarding priorities and updates.
  • Provide recognition and constructive feedback to team members.
  • Partner with management on training needs for Associates.
  • Ensure adherence to labor laws, policies, and procedures.
  • Promote credit and loyalty programs.
  • Support store shrink reduction goals and programs.
  • Maintain a safe environment.

Requirements

  • 1 year of retail experience.
  • 6 months of leadership experience.
  • Strong understanding of merchandising techniques.
  • Ability to multi-task effectively.
  • Strong communication and organizational skills with attention to detail.
  • Ability to respond appropriately to changes in direction or unexpected situations.
  • Team player who works effectively with peers and supervisors.
  • Ability to train others.

Benefits

  • Associate discount
  • EAP (Employee Assistance Program)
  • Smoking cessation support
  • Bereavement leave
  • 401(k) Associate contributions
  • Child care discounts
  • Cell phone discounts
  • Pet insurance
  • Legal insurance
  • Credit union membership
  • Referral bonuses
  • 401(k) match for eligible employees
  • Medical, dental, and vision insurance
  • Health Savings Account (HSA)
  • Health care Flexible Spending Account (FSA)
  • Life insurance
  • Short and long-term disability
  • Paid parental leave
  • Paid holidays, vacation, and sick leave
  • Auto and home insurance discounts
  • Scholarship program
  • Adoption assistance
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