Retail Part Time Team Lead

The ODP Corporation - Arlington, TX

Part-time - Entry Level

Arlington, TX

Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers

About the position

The Retail Team Lead at Office Depot Inc. is a part-time role focused on providing comprehensive solutions to customers, including products, technology, services, furniture, and print offerings. This position emphasizes building customer relationships, supporting a customer-centric environment, and contributing to a positive workplace culture aligned with the company's values. The Retail Team Lead will engage with customers to drive sales, ensure satisfaction, and may perform key carrier responsibilities, including opening and closing the store.

Responsibilities

• Support efficient operation in the Print function while driving overall store sales.
• Assist associates on all equipment within the Print Services area to ensure client orders are completed correctly and on-time.
• Utilize communication tools to coordinate appropriate service for all customers throughout the store.
• Process merchandise accurately and efficiently, adhering to established procedures and visual merchandising standards.
• Identify areas for process improvement and implement plans to reduce waste and inefficiencies.
• Ensure compliance with company policies and support loss prevention efforts.
• Drive positive client satisfaction levels by coaching and training associates.
• Support community outreach initiatives to enhance customer retention.
• Develop personal selling skills and product knowledge to deliver total solutions.
• Perform opening or closing responsibilities as a Key Carrier.

Requirements

• High School diploma or equivalent education preferred.
• 1-3 years of experience in a related field.
• Sales and/or Customer Service experience preferred.
• Basic computer skills and ability to use technology for job-related tasks.
• Advanced selling skills and strong interpersonal communication skills.
• Ability to adapt to a changing environment and assist others professionally.
• Excellent verbal and written communication skills.
• Attention to detail to ensure high-quality production in Print Services.

Nice-to-haves

• Experience in Customer Service and Print Services.
• Desire to continually develop personal selling skills and product knowledge.

Benefits

• Competitive salaries
• 401(k) plan
• Retail Store Hourly Non-Management Incentive program
• Opportunities for career growth within the organization.