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Advance Auto Parts - Punxsutawney, PA
posted about 2 months ago
About the position
The Retail Parts Pro is a professional-level sales position focused on supporting the advanced functions of the DIY automotive business. This role requires expert knowledge of store systems, automotive systems, and parts, enabling the individual to assist customers with advanced identification, troubleshooting, and project assistance. The position is full-time and involves managing DIY services and ensuring high standards of customer service and store appearance.
Responsibilities
- Provide GAS2 selling experience for DIY customer visits and phone calls
- Achieve personal/store sales goals and service objectives
- Manage DIY services including battery installation, testing, wiper installs, etc.
- Ensure high standards of customer service and store appearance standards
- Key holder responsibilities including task assignment and completion, safety, and open/close duties
- Assist in store inventory processes including truck put away, shoot outs, cycle counts, back stock, etc.
- Maintain store cleanliness including floors, bathrooms, facing, dusting, and parking lot
- Provide DIY services including battery installation, testing, wiper installs, etc.
Requirements
- Expert knowledge of store systems and advanced automotive system knowledge
- Ability to source parts from various places including special orders and second sources
- In-depth knowledge of store inventory and maintenance processes
- Strong communication skills and ability to build relationships with customers
- Ability to read and interpret safety rules, operating instructions, and parts catalogs
- Basic math skills for accurate calculations
- Proficiency in Microsoft Word and Excel
- Strong organizational skills
- Ability to work flexible hours including days, evenings, and weekends
Nice-to-haves
- ASE certification preferred but not required
- Bilingual in Spanish
Benefits
- Full-time position
- Opportunity for career advancement
- Employee discounts on parts and services
