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Advance Auto Parts - Sugar Hill, GA
posted about 2 months ago
Full-time - Entry Level
Sugar Hill, GA
251-500 employees
Motor Vehicle and Parts Dealers
About the position
The Retail Parts Pro is a professional-level sales position focused on supporting the DIY automotive business. This role requires expert knowledge of store systems, automotive parts, and advanced troubleshooting skills to assist customers effectively. The position involves managing DIY services, achieving sales goals, and maintaining high standards of customer service and store appearance.
Responsibilities
- Provide GAS2 selling experience for DIY customer visits and phone calls
- Achieve personal/store sales goals and service objectives
- Manage DIY services including battery installation, testing, wiper installs, etc.
- Ensure high standards of customer service and store appearance standards
- Key holder responsibilities including task assignment and completion, safety, and open/close duties
- Assist in store inventory processes including truck put away, shoot outs, cycle counts, back stock, etc.
- Maintain store cleanliness including floors, bathrooms, facing, dusting, and parking lot
- Provide DIY services including battery installation, testing, wiper installs, etc.
Requirements
- Expert knowledge of automotive systems and parts
- Ability to communicate effectively in English (Spanish a plus)
- Strong organizational skills
- Ability to read and interpret safety rules, operating instructions, and parts catalogs
- Basic math skills for measurements and calculations
- Proficient in Microsoft Word and Excel
- 35 years of prior automotive parts experience
- Proven sales ability with experience in customer transactions
- Valid driver's license
- ASE certification preferred, but not required
Nice-to-haves
- ASE P2 certified or ASE ready equivalent
- Experience with POS and parts lookup systems
- Advanced solution, project, and product quality recommendation ability
- Ability to work flexible hours including days, evenings, and weekends
Benefits
- Full-time position
- Opportunity for career advancement
- Employee discounts on parts and services
