Ephraim Mcdowell Health - Danville, KY
posted 3 months ago
The Retail Pharmacy Operations Coordinator plays a crucial role in the effective functioning of the retail pharmacy by fulfilling the duties of a certified pharmacy technician while also coordinating various business, technical, financial, clerical, and pharmacy support needs. This position works closely with the Pharmacist in Charge and the System Director of Pharmacy to ensure seamless collaboration with other departments within EMH, including marketing, facilities/housekeeping, accounts payable, revenue cycle, human resources, and planning and development for service line and the 340B program. In addition to these responsibilities, the Retail Pharmacy Operations Coordinator provides day-to-day supervision of pharmacy technicians, manages inventory, prepares invoices for accounts payable and external customers, handles internal account billing, and maintains both pharmacy and point of sale software. The role also encompasses supervising and managing all pharmacy retail practice activities, which include associate health and training, scheduling, patient throughput, prescription delivery, billing coordination, and reconciliation of reimbursements. The coordinator is expected to interact frequently with associates, physicians, business partners, patients, and other departments, ensuring service excellence and contributing to the overall effectiveness of the organization. The position requires a commitment to the F.I.R.S.T values: Friendliness, Innovation, Respect, Service, and Trust.