Retail Print Sales Specialist

Staples - Glenview, IL

Part-time - Entry Level

Glenview, IL

10,001+ employees

Merchant Wholesalers, Nondurable Goods

About the position

The Retail Print Sales Specialist role at Staples involves providing exceptional customer service and solutions to meet customers' print needs. This part-time position focuses on producing professionally finished print products while fostering a collaborative and inclusive retail environment. The role offers flexible hours, training in print production, and opportunities for career growth.

Responsibilities

• Greet customers as they enter the Print Solutions department and respond quickly and attentively.
• Ask open-ended questions to build relationships and understand customers' copy print needs.
• Use order intake tools to capture project information and offer an appropriate total print solution.
• Assist customers with tasks in the self-service area utilizing copy machines and PC rentals.
• Ask qualifying questions during consultation to generate potential leads.
• Be flexible to perform other duties as assigned, such as assisting customers with shipping.

Requirements

• Able to work a flexible schedule based on the store's needs.
• Able to work with many customers to provide a total solution.
• Attention to detail and keen eye to notice quality issues.
• Basic computer skills to open, save and send electronic files, and use Microsoft Word (or similar programs).
• Ability to collaborate and work cooperatively in a high-paced and sometimes stressful environment.
• Manage conflict in a reasonable, nonconfrontational and cooperative manner.
• Ability to act with honesty and integrity regarding customer and business information.
• Ability to lift and move supplies in the 10 - 50 pound range, stand and walk continuously.

Benefits

• Flexible part-time hours
• Generous paid time off
• Weekly pay
• Career growth opportunities
• Associate discounts on in-store and online merchandise, services, and warranty plans
• Discounts at hundreds of retailers, restaurants, and more
• 401(k) plan with a company match
• Dental and vision insurance