Retail Print Sales Specialist

Staples - Wake Forest, NC

Part-time

Wake Forest, NC

Merchant Wholesalers, Nondurable Goods

About the position

The Retail Print Sales Specialist is responsible for delivering exceptional customer service and providing solutions to customers' print needs. This role involves producing professionally finished products using print and production equipment while fostering a collaborative and inclusive retail environment. The position offers flexible part-time hours and opportunities for career growth within a team-oriented culture.

Responsibilities

• Greet customers as they enter the Print Solutions department and respond quickly and attentively.
• Ask open-ended questions to build relationships and understand customers' copy print needs.
• Use order intake tools to capture project information and offer an appropriate total print solution.
• Assist customers with tasks in the self-service area utilizing copy machines and PC rentals.
• Ask qualifying questions during consultation to generate potential leads.
• Be flexible to perform other duties as assigned, such as assisting customers with shipping.

Requirements

• Able to work a flexible schedule based on the store's needs.
• Able to work with many customers to provide a total solution.
• Attention to detail and a keen eye to notice quality issues.
• Basic computer skills to open, save and send electronic files, and use Microsoft Word (or similar programs).
• Ability to collaborate and work cooperatively in a high-paced and sometimes stressful environment.
• Manage conflict in a reasonable, non-confrontational and cooperative manner.
• Ability to act with honesty and integrity regarding customer and business information.
• Ability to lift and move supplies in the 10 - 50 pound range, stand and walk continuously.

Benefits

• Flexible part-time hours
• Generous paid time off
• Weekly pay
• Career growth opportunities
• Associate discounts on in-store and online merchandise, services, and warranty plans
• Discounts at hundreds of retailers, restaurants, and more
• 401(k) plan with a company match
• Dental and vision insurance