RETAIL PRODUCTION MANAGER
This job is no longer available
There are still lots of open positions. Let's find the one that's right for you.
About The Position
The Production Manager is responsible for overseeing the back production area and achieving set production and sales goals at Goodwill Industries of Southern New Jersey and Philadelphia. This role involves directing all aspects of daily production, leading a team of Retail Merchandise Processors, and driving the business forward. The Production Manager is expected to build, lead, and retain motivated, high-performing teams through effective leadership, while maintaining standards of excellent customer service. This includes delivering customer service with respect and dignity, thereby building loyalty to the Goodwill brand. In addition to leadership responsibilities, the Production Manager must follow all Goodwill policies and safety procedures, demonstrating professional etiquette at all times. The role requires executing the retail operations plan to achieve targeted growth in profit, revenue, and production for the retail store location. Daily operations management includes meeting employee and customer needs, as well as overseeing the opening and closing of the retail store. The Production Manager will coordinate with the Store Manager to analyze and develop innovative, cost-effective product generation, while monitoring product levels daily to meet sales budget targets. The position also involves making decisions related to daily retail operations, recording production data, and ensuring compliance with all policies and procedures related to Loss Prevention and Safety. The Production Manager is responsible for interviewing, hiring, and managing the performance of subordinates, while maintaining a clean and neat personal appearance and wearing the company-issued uniform. Regular attendance is required, and the role may involve other essential duties as assigned. The Production Manager must drive results by establishing milestones and checkpoints for projects and business initiatives, leading to excellence in meeting revenue and operating income goals. Effective leadership in a fast-paced environment, strong communication skills, and a commitment to exceeding customer expectations are essential. The role requires sound decision-making abilities, commercial acumen, and a focus on acquiring and retaining top talent, while valuing and respecting diversity within the team. Reliability, enthusiasm, and accuracy in performing tasks are also critical attributes for success in this position.
