About the position
The ideal Salesperson at Nordstrom is someone who is not only passionate about fashion and styling but also possesses the ability to cultivate and grow a customer following, both digitally and in-store. This role is dynamic and requires a proactive approach to sales, where setting and achieving sales goals is paramount. The Salesperson will utilize various selling tools, including text and social media, to enhance both in-store and digital selling experiences. Building lasting relationships with customers is a key focus, ensuring that each customer receives the best service tailored to their preferences. In this position, the Salesperson will provide honest and confident feedback to customers regarding style and fit, which requires a strong understanding of fashion and product knowledge. This expertise will be developed through continuous learning and engagement with the latest trends. Additionally, the Salesperson will collaborate with the team to maintain a customer-ready department, which includes tasks such as filling orders, stocking, re-merchandising, implementing price markdowns, and performing light cleaning duties. A significant aspect of this role is to grow customer relationships by opening new Nordstrom Rewards program accounts, further enhancing customer loyalty and engagement. The hours and schedule for this position will vary weekly based on business needs, and flexibility is essential as the role may require performing duties in different departments. The ideal candidate will thrive in a fast-paced environment, demonstrating excellent communication and people skills, a self-motivated and goal-oriented focus, and the ability to prioritize multiple tasks effectively. Organization and follow-through are critical, as is the ability to work a flexible schedule that aligns with business demands.
Responsibilities
- Set and achieve sales goals for both in-store and digital selling using effective selling tools.
- Build lasting relationships with customers.
- Provide the best service to customers on their terms.
- Offer honest and confident feedback to customers about style and fit.
- Seek fashion and product knowledge to build expertise.
- Collaborate with the team to keep the department customer ready, including filling orders, stocking, re-merchandising, and price markdowns.
- Grow relationships by opening new Nordstrom Rewards program accounts.
Requirements
- Excellent communication and people skills.
- Self-motivated and goal-oriented focus.
- Strong interest in using networking and technology to achieve sales goals.
- Ability to excel in a team environment.
- Ability to prioritize multiple tasks in a fast-paced environment.
- Strong organizational skills and follow-through.
- Flexibility to work a schedule based on business needs.
Benefits
- Medical/Vision, Dental, Retirement and Paid Time Away
- Life Insurance and Disability
- Merchandise Discount
- EAP Resources
- 401k
- Paid Time Off (PTO) accruals
- Holidays
- Performance-based incentives/bonuses
