Retail Sales Associate | Auto Parts

Full-time - Entry Level

Indianapolis, IN

About the position

When your car doesn’t work, your life doesn’t work! That’s our motto here at Pull-A-Part, and it’s the challenge that we help our customers overcome every day! We’re currently looking for happy, goal-oriented individuals, who love to assist people in solving their automotive issues, to join our team. If you are looking to grow with a customer-focused company, then our Retail Sales Associate | Auto Parts opportunity could be your next best career move.

Responsibilities

• Participate in a culture that focuses on 'Safety First' & 'Environmental Stewardship' and adheres to environmental, health, and safety standards
• Perform all daily tasks with a positive attitude and a focus on the four core company values - Respect, Help, Learn & Grow
• Prioritize the cleanliness and appearance of the facility and your work area
• Listen to and interact with customers to deliver friendly, helpful, and professional customer service
• Help customers use our digital kiosks or mobile devices to look up inventory
• Process cash & credit card transactions for customers at admissions & checkout
• Receive and process car titles and other paperwork
• Read, interpret, and enter data into our computer systems for accurate record keeping
• Provide warranty information to customers
• Communicate sales promotions and upcoming events to customers
• Meet personal and team performance goals
• Abide by the Company Playbook, which includes all company policies, safety guidelines, and standard operating procedures (SOP's)
• Comply with the company dress code policy
• Learn new skills; assist your teammates; and complete other retail tasks as directed

Requirements

• Commitment to delivering friendly, helpful, and professional customer service
• Experience in a retail or customer service position
• Good administrative & organizational skills (including cash management)
• Ability to work in a face paced, team-oriented environment
• Good computer skills with the ability to navigate mobile devices
• Ability to multi-task
• Willing and able to stand, walk, bend, lift 50lbs, and stretch as required by a specific task
• Must work retail store hours including overtime, weekends, and some holidays
• Be willing and able to work in an industrial environment (mainly indoors & some outdoors) with exposure to different weather conditions
• Reliable means of transportation to work

Nice-to-haves

• Basic knowledge of auto parts
• Auto parts sales experience
• Bi-lingual in English and Spanish

Benefits

• Medical Insurance - We offer low-cost medical insurance to our team members and low-cost medical insurance to their additional household members.
• Dental Insurance - We offer low-cost dental insurance to our team members and their additional household members.
• Vision Insurance - We offer low-cost vision insurance to our team members and low-cost vision insurance to their additional household members.
• Life Insurance - We offer FREE life insurance to our team members.
• 401(k) - Plan for your retirement by participating in our optional, 401K plan. Receive a 100% company match on the first 3% of your contributions and receive a 50% company match on the next 2% of your contributions.
• Paid Holidays & Vacation - We observe 9 paid holidays, and we provide each full-time team member with paid vacation time which is determined by length of service.
• On-The-Job Training – A successful team member is a confident team member. We are dedicated to educating our team and providing consistent training and development opportunities.
• Employee Referral Program – We offer a bonus of $500 to our team members who have successfully referred another team member. Ask for more information on our Employee Referral Program to confirm all qualifications that must be met.
• Employee Assistance Program (EAP) - We offer free confidential employee assistance counseling by video, telephone & face-to-face sessions, or text with a therapist. This covers mental health, financial wellness, health, and lifestyle assessments and much more.