My Wireless - AT&T Authorized Retailer - San Rafael, CA

posted about 2 months ago

Full-time - Entry Level
San Rafael, CA
101-250 employees

About the position

The Retail Sales Associate at My Wireless, an AT&T Authorized Retailer, is responsible for providing exceptional customer service and technology solutions related to AT&T products and services. This role involves engaging with customers, educating them on available options, and guiding them through the buying process. The position offers opportunities for career growth and financial rewards based on performance.

Responsibilities

  • Engage with customers to provide outstanding service and technology solutions.
  • Educate customers on available AT&T products and services.
  • Guide customers through the buying process.
  • Meet and exceed personal performance goals and AT&T standards.
  • Maintain a fun, clean, and exciting work environment.
  • Participate in marketing activities to maximize selling opportunities.
  • Train and develop skills to become a top Retail Sales Associate.

Requirements

  • Experience in retail or customer-facing sales environment.
  • Ability to work flexible hours including evenings, weekends, and holidays.
  • Highly effective communication and interpersonal skills.
  • Must be at least 18 years of age and have a High School diploma or equivalent.

Nice-to-haves

  • Bilingual in Spanish (preferred but not required).
  • Experience prospecting through outbound calls.

Benefits

  • 401(k)
  • Dental insurance
  • Employee assistance program
  • Health insurance
  • Life insurance
  • Paid training
  • Pet insurance
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