Bluemercury - Atlanta, GA

posted 3 days ago

Full-time - Entry Level
Atlanta, GA
101-250 employees
Health and Personal Care Retailers

About the position

The Beauty Expert at Bluemercury plays a crucial role in enhancing customer beauty experiences through exceptional service and in-depth product knowledge. This position focuses on building strong client relationships, providing tailored beauty advice, and driving sales while maintaining a welcoming atmosphere. The Beauty Expert is also responsible for inventory management and participating in educational workshops to share expertise with customers.

Responsibilities

  • Build and maintain strong, personalized relationships with customers.
  • Provide a welcoming and inclusive atmosphere for all clients.
  • Possess extensive knowledge of beauty products across various categories including skincare, makeup, haircare, and fragrances.
  • Continuously update knowledge on the latest products and trends in the beauty industry.
  • Offer tailored product recommendations based on individual client needs, preferences, and skin types.
  • Conduct product demonstrations and provide application tips to enhance customer experience.
  • Drive sales through effective communication of product benefits and promotions.
  • Encourage repeat business by informing customers about loyalty programs and upcoming events.
  • Assist in stock management, ensuring product availability, and maintaining an organized and visually appealing store environment.
  • Participate in and occasionally lead in-store beauty workshops, sharing expertise and tips with customers in a group setting.
  • Collect customer feedback on products and services, providing insights to the management team for continuous improvement.

Requirements

  • Proven experience in retail, preferably in the beauty industry.
  • Strong interpersonal and communication skills.
  • Passion for beauty and staying updated with the latest trends and products.
  • Ability to work flexibly, including weekends and evenings.
  • High school diploma or equivalent; beauty certification is a plus.
  • Self-motivated, stays current and supports operational excellence.
  • Resourceful and able to adapt quickly to changing priorities.
  • 1-2 years of direct experience is required.
  • Advanced authority and expertise in a specific brand is preferred.

Benefits

  • An inclusive, challenging, and refreshingly fun work environment
  • Empowerment to perform impactful work with tangible results
  • Commission and bonus opportunities
  • Merchandise discounts and gratis
  • Paid time off (PTO) for full time hourly employees
  • Coverage across medical, dental, vision, and 401K
  • Advancement opportunities and mentorship to grow your career
  • Employee Assistance Program (mental health and financial literacy resources)
  • Fully Funded education benefits may include 100% of tuition, books, and fees
  • Colleague Resource Groups (CRGs), give-back/volunteer opportunities
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