Retail Sales Associate/Customer Service

Von Maur - West Des Moines, IA

Full-time - Entry Level

West Des Moines, IA

General Merchandise Retailers

About the position

As a Sales Associate at Von Maur, you will play a crucial role in enhancing the customer experience and maintaining the store's reputation as America's Leading Department Store. This position involves engaging with customers, providing product knowledge, and ensuring a visually appealing shopping environment while achieving sales goals.

Responsibilities

• Own the customer experience by greeting customers sincerely and thanking them for their visit.
• Develop relationships with customers to grow your business.
• Highlight product knowledge and store services to enhance the customer experience.
• Ring POS transactions and manage key account information.
• Maintain a visually appealing and clean department.
• Achieve individual sales and account goals.
• Be available to work day, evening, and weekend shifts.

Requirements

• Strong interpersonal and communication skills.
• Ability to develop customer relationships.
• Basic knowledge of retail operations and sales techniques.
• Flexibility to work various shifts including evenings and weekends.

Nice-to-haves

• Previous experience in retail or customer service.
• Familiarity with point-of-sale systems.

Benefits

• Competitive wages
• Commission incentive
• Generous merchandise discount
• Comprehensive benefits
• 401(k) retirement plan
• Promote from within philosophy