Retail Sales Associate/Customer Service

Von Maur - Ann Arbor, MI

Full-time - Entry Level

Ann Arbor, MI

General Merchandise Retailers

About the position

As a Sales Associate at Von Maur, you will play a crucial role in enhancing the customer experience and upholding the company's reputation as America's Leading Department Store. This position involves engaging with customers, providing product knowledge, and ensuring a visually appealing store environment while achieving sales goals.

Responsibilities

• Own the customer experience by greeting customers sincerely and thanking them for their visit.
• Develop relationships with customers to grow your business.
• Highlight product knowledge and store services to enhance the customer experience.
• Ring POS transactions and manage key account information.
• Maintain a visually appealing and clean department.
• Achieve individual sales and account goals.
• Be available to work day, evening, and weekend shifts.

Requirements

• Strong customer service skills and ability to engage with customers.
• Ability to develop relationships and grow sales.
• Knowledge of retail sales processes and POS systems.
• Attention to detail in maintaining store appearance.
• Flexibility to work various shifts including evenings and weekends.

Nice-to-haves

• Previous experience in retail or customer service.
• Familiarity with sales goals and incentives.

Benefits

• Competitive wages
• Commission incentive based on sales performance
• Generous merchandise discount
• Comprehensive benefits package
• 401(k) retirement plan
• Promotion from within philosophy for career advancement opportunities.