Retail Sales Associate / Customer Service

$27,040 - $37,440/Yr

Amazing Lash Studio - Lenexa, KS

Part-time,Full-time - Entry Level

Lenexa, KS

Personal and Laundry Services

About the position

The Retail Sales Associate / Customer Service Representative at Amazing Lash Studio plays a crucial role in delivering exceptional customer service and driving sales in the beauty industry. This position is focused on creating a welcoming environment for guests, promoting eyelash extension and eyebrow services, and contributing to the studio's mission of enhancing beauty and confidence.

Responsibilities

• Provide excellent customer service to guests and clients.
• Promote and sell eyelash extension and eyebrow services.
• Assist in membership sales and upselling retail products.
• Maintain a clean and organized workspace.
• Handle customer inquiries and resolve issues effectively.
• Work flexible hours, including nights, weekends, and holidays as needed.

Requirements

• Customer service oriented with a positive attitude.
• Results-oriented and metrics-driven.
• Sales experience preferred, especially in retail.
• Basic computer skills for managing sales and customer data.
• Ability to multitask in a fast-paced environment.
• Strong verbal and written communication skills.
• Excellent interpersonal skills to engage with customers and team members.
• Organizational and problem-solving skills.

Nice-to-haves

• Experience with MindBody Software is a plus.

Benefits

• Competitive compensation plan with potential earnings of $13.00 to $18.00 per hour based on performance.
• Paid time off including vacation and sick leave.
• Free eyelash services and volume upgrades.
• Membership sales bonuses.
• Flexible scheduling options.
• Discounts on all retail products.
• A fun workplace culture with events like Bagel Friday.
• Clear career advancement opportunities and ongoing training.