Retail Sales Associate / Customer Service

Amazing Lash Studio - Dallas, TX

Part-time

Dallas, TX

Personal and Laundry Services

About the position

The Retail Sales Associate / Customer Service Representative at Amazing Lash Studio is responsible for promoting and selling studio memberships and retail products while providing exceptional customer service. This role involves engaging with guests, managing appointments, and maintaining a welcoming environment. The position offers competitive compensation and performance incentives, along with ongoing training and support.

Responsibilities

• Promote and sell Amazing Lash Studio Memberships and retail products
• Answer phone calls, book appointments, and enthusiastically greet guests
• Make outbound calls, send texts, and email guests daily
• Consistently create a friendly environment for guests by welcoming and assisting as well as quickly responding to customer questions and needs
• Maintain a Membership Sales Closing at 40%+ and work well with other Lash Consultants
• Maintain cleaning, organizing, and maintenance of lobby and studio public areas

Requirements

• A reliable go-getter with an understanding of the sales process
• Someone outgoing, self-sufficient, and motivated
• Ability to responsibly open and close the studio; this is a key holder position
• A professional appearance at all times

Benefits

• Competitive compensation plan
• Membership sales commissions and bonuses depending on performance
• Full and/or Part time available
• FREE lashes and discounted services & products
• Ongoing training and support