Retail Sales Associate/Customer Service

$26,000 - $30,160/Yr

Walking Comfort - Draper, UT

Part-time - Entry Level

Draper, UT

Clothing, Clothing Accessories, Shoe, and Jewelry Retailers

About the position

The Retail Sales Associate is the public face of the company, responsible for addressing customer inquiries about products and services. This role involves maintaining product knowledge, handling complaints, and ensuring a well-presented sales floor. The associate plays a crucial role in enhancing customer satisfaction and driving sales through effective engagement and service.

Responsibilities

• Greeting customers and responding to their questions.
• Improving customer engagement with merchandise.
• Providing outstanding customer service.
• Operating cash registers and managing financial transactions.
• Balancing cash drawers at the end of shifts.
• Achieving established sales goals.
• Directing customers to merchandise within the store.
• Increasing in-store sales through effective strategies.
• Maintaining an orderly appearance throughout the sales floor.
• Introducing promotions and opportunities to customers.
• Cross-selling products to increase purchase amounts.

Requirements

• An Associate's degree or high school diploma.
• Retail sales experience.
• A professional appearance.
• Ability to maintain a positive attitude and focus on customer satisfaction in a fast-paced environment.
• Ability to read, write, and perform basic math.
• Ability to stand and walk for extended periods.

Nice-to-haves

• Customer service experience (1 year preferred).

Benefits

• Employee discount
• Flexible schedule