Retail Sales Associate / Customer Service

$34,320 - $34,320/Yr

Elements Massage

Part-time - Entry Level

Personal and Laundry Services

About the position

The Retail Sales Associate / Customer Service role at Elements Massage focuses on enhancing client experiences through effective sales and exceptional customer service. The position involves selling the Elements Wellness Program, fostering customer loyalty, and ensuring a positive environment for both clients and team members.

Responsibilities

• Follow the proven sales process to sell the monthly Elements Wellness Program.
• Build customer loyalty through effective communication and service.
• Listen to and address client feedback to enhance customer satisfaction.
• Process scheduling and payments using modern office tools and systems.

Requirements

• Prior retail sales experience preferred, especially in selling memberships or services in-person.
• Experience in customer service within a spa-like or similar environment is preferred.
• Familiarity with modern office tools and systems for scheduling and payments.
• Strong communication skills, with a focus on listening to clients.

Nice-to-haves

• Experience in a wellness or spa environment.
• Ability to create a positive work environment for employees.

Benefits

• Pay of $16.50 per hour depending on experience
• Bonuses based on monthly conversion numbers
• Medical insurance
• A complimentary monthly massage at the studio
• Commission for wellness plan sales