Retail Sales Associate / Customer Service

$24,960 - $29,120/Yr

Amazing Lash Studio - New Braunfels, TX

Part-time - Entry Level

New Braunfels, TX

Personal and Laundry Services

About the position

Amazing Lash Studio is seeking a Retail Sales Associate / Customer Service Representative to join our team in New Braunfels, TX. As the industry leader in eyelash extension and eyebrow services, we are dedicated to creating lasting beauty and confidence for our guests. This position is crucial in delivering exceptional customer service and driving sales in our studio. The ideal candidate will embody our mission of passion, dedication, and excellence, ensuring that every guest feels amazing after their visit. In this role, you will be responsible for engaging with customers, providing information about our services, and assisting them in making informed decisions. You will also be tasked with promoting our retail products and membership options, contributing to the overall sales goals of the studio. The position requires a friendly and outgoing personality, as you will be the first point of contact for our guests. You will need to be adaptable and able to work flexible hours, including weekends and holidays, to meet the needs of our clientele. We offer a competitive compensation plan, with the potential to earn between $12 and $14 per hour based on performance. Additionally, you will enjoy free eyelash services, discounts on retail products, and a clear career path for professional growth. Ongoing training will be provided to ensure you are equipped with the knowledge and skills necessary to excel in your role. If you are passionate about beauty and customer service, we would love to meet you and discuss the possibility of a rewarding career with Amazing Lash Studio.

Responsibilities

• Engage with customers and provide exceptional service.
• Promote and sell eyelash extension and eyebrow services.
• Assist customers in making informed decisions about services and products.
• Drive sales through membership promotions and retail product sales.
• Maintain a clean and organized workspace.
• Handle customer inquiries and resolve issues effectively.
• Participate in ongoing training and development programs.

Requirements

• Customer service oriented with a positive attitude.
• Results-oriented and metrics-driven.
• Sales experience preferred but not mandatory.
• Basic computer skills are required.
• Ability to multitask in a fast-paced environment.
• Strong verbal and written communication skills.
• Excellent interpersonal skills to communicate confidently with customers and team members.
• Strong organizational and problem-solving skills.
• Flexibility to work various shifts, including nights, weekends, and holidays.

Nice-to-haves

• Experience with MindBody Software is a plus.

Benefits

• Competitive compensation plan with potential earnings of $12 - $14 per hour based on performance.
• Free eyelash services including volume upgrades.
• Membership sales bonus.
• Flexible hours to accommodate personal schedules.
• Discounts on all retail products.
• Clear career path for professional growth.
• Ongoing training and development opportunities.