Retail Sales Associate (Early Morning) - Eden Prairie Center

Gap - Eden Prairie, MN

Full-time - Entry Level

Eden Prairie, MN

Clothing, Clothing Accessories, Shoe, and Jewelry Retailers

About the position

The Retail Sales Associate at Old Navy is responsible for providing exceptional customer service and engaging with customers to enhance their shopping experience. This role involves educating customers about products, assisting with merchandise selection, and executing operational processes efficiently. The associate aims to build brand loyalty while delivering a premium customer experience in a fast-paced retail environment.

Responsibilities

• Engage and connect with customers by providing excellent customer service.
• Become an expert in the brand's selling behaviors to enhance customer experience.
• Acknowledge and assist customers; locate merchandise efficiently.
• Offer style and outfit suggestions to customers using mannequins and displays.
• Promote loyalty programs to customers.
• Leverage omni-channel offerings for a seamless customer experience.
• Support sales floor, fitting room, checkout, and back of house processes as needed.
• Respond courteously to internal and external requests.

Requirements

• Good communication skills and ability to engage with customers and team members.
• Problem-solving skills with a focus on continuous improvement.
• Ability to handle customer interactions professionally.
• Basic information-gathering skills to solve problems.
• Willingness to learn procedural knowledge through on-the-job training.

Benefits

• 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic, and Athleta.
• 30% off at Outlet for all employees.
• Competitive Paid Time Off plan.
• Up to five “on the clock” hours each month to volunteer at a charity.
• Extensive 401(k) plan with company matching up to four percent of base pay.
• Employee stock purchase plan.
• Medical, dental, vision, and life insurance.