Retail Sales Associate (Electronics Repair)

$35,360 - $35,360/Yr

Asurion - Highland, IN

Full-time - Entry Level

Highland, IN

1,001-5,000 employees

Repair and Maintenance

About the position

The Retail Sales Technician role at uBreakiFix by Asurion focuses on providing exceptional customer service while assisting customers with the repair and troubleshooting of their electronic devices. This position emphasizes teamwork, career growth, and a positive work environment, allowing employees to earn competitive pay along with unlimited sales bonuses based on performance.

Responsibilities

• Provide technical expertise, troubleshoot, and repair customer electronic devices.
• Deliver award-winning, personalized customer experiences as the face of Asurion.
• Enhance customer experience using the 'serve, solve, and sell' method.
• Upsell Asurion products and achieve sales goals.
• Contribute and support market needs based on business and store location requirements.
• Efficiently multitask in a dynamic retail environment.
• Self-manage and set priorities.

Requirements

• 1+ years of customer service/retail sales experience.
• 6+ months of experience with product service support or electronics troubleshooting (preferred).
• Basic knowledge of mobile devices and operating systems.
• Ability to work a flexible retail schedule.
• Demonstrated ability to multitask efficiently in a fast-paced environment.
• A passing background check (criminal and drug test).

Benefits

• Ongoing training to grow your skills and hands-on training.
• Unlimited monthly bonus potential for great sales.
• Competitive hourly pay and benefits.
• Career growth opportunities based on your interests.