Retail Sales Associate, Full Time - Outlet Lake George

$31,200 - $33,280/Yr

Gap - Lake George, NY

Full-time - Entry Level

Lake George, NY

Clothing, Clothing Accessories, Shoe, and Jewelry Retailers

About the position

The Retail Sales Associate at Old Navy is responsible for providing exceptional customer service and engaging with customers to enhance their shopping experience. This role involves becoming an expert in the brand's products and selling behaviors, assisting customers with their needs, and promoting brand loyalty through effective communication and operational support.

Responsibilities

• Engage and connect with customers by providing excellent customer service.
• Become an expert in the brand's selling behaviors to enhance customer experience.
• Acknowledge and assist customers, locating merchandise efficiently.
• Offer style and outfit suggestions to customers using displays for inspiration.
• Educate customers about loyalty programs to promote brand loyalty.
• Leverage omni-channel offerings for a seamless customer experience.
• Support sales floor, fitting room, checkout, and back of house processes as needed.
• Respond courteously to internal and external requests.

Requirements

• Good communication skills and ability to engage with customers and team members.
• Problem-solving skills with a focus on continuous improvement.
• Ability to handle customer interactions professionally.
• Basic information-gathering skills to solve problems.
• Willingness to learn and adapt through on-the-job training.

Benefits

• 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic, and Athleta; 30% off at Outlet.
• Competitive Paid Time Off plan.
• Up to five "on the clock" hours each month to volunteer at a charity.
• Extensive 401(k) plan with company matching up to four percent of base pay.
• Employee stock purchase plan.
• Medical, dental, vision, and life insurance.