Retail Sales Associate, Gresham, OR - 471

$43,680 - $52,000/Yr

Kelly Group - Gresham, OR

Full-time - Entry Level

Gresham, OR

501-1,000 employees

Fabricated Metal Product Manufacturing

About the position

The Retail Sales Associate at Batteries Plus in Gresham, OR, is responsible for providing exceptional customer service and sales support in a dynamic retail environment. This role involves assisting customers in finding the right products and solutions, operating point-of-sale technology, and performing various technical tasks such as battery installation and electronic repairs. The position offers a structured training program and opportunities for career advancement, including management trainee roles.

Responsibilities

• Greet customers, ask questions, and determine needs
• Provide complete solutions to customer inquiries
• Operate technology-based Point of Sale system to complete sales transactions
• Handle inbound phone sales and service
• Install large and small batteries in various devices
• Disassemble and reassemble phones and tablets for repairs
• Function as a team player in a retail environment
• Maintain inventory stock and manage store appearance
• Build displays to market seasonal products
• Prepare the store for daily opening and closing

Requirements

• Previous retail experience preferred
• Comprehensive understanding of store products
• Advanced customer service skills
• Basic math skills
• Ability to use a cash register
• Strong professionalism at work
• Excellent communication and interpersonal skills
• Patience when dealing with difficult customers
• Problem-solving and conflict resolution skills
• Valid driver's license and clean driving record preferred

Nice-to-haves

• Experience in troubleshooting electronic devices
• Knowledge of battery types and applications

Benefits

• Guaranteed minimum pay during the first 6 months
• Weekend shift differential pay
• Paid training for the first 2 to 3 weeks
• Sales incentives and 'per piece' earnings for specific installs and repairs