Retail Sales Associate Key Part Time

Talbots - Perrysburg, OH

Part-time - Entry Level

Perrysburg, OH

Clothing, Clothing Accessories, Shoe, and Jewelry Retailers

About the position

The Retail Sales Associate at Talbots is a part-time position focused on providing exceptional customer service and promoting the brand's products. The role emphasizes building relationships with customers, achieving sales goals, and supporting the management team in store operations. Associates are expected to create a positive shopping experience while demonstrating a passion for fashion and a commitment to teamwork.

Responsibilities

• Provide an exceptional and meaningful customer service experience that promotes the product and builds brand relationships.
• Assist the management team in building store business.
• Support all service enhancers to build strong relationships, including active use of Concierge.
• Service multiple customers at a time, multi-task, and handle projects simultaneously.
• Stay informed about fashion trends and new arrivals, including product knowledge about fit, color, and fashion.
• Use product knowledge and fashion expertise to create outfits for customers and suggest matching items.
• Develop and maintain positive working relationships to support a productive work environment.
• Communicate store information, brand initiatives, and discrepancies to management to enhance the customer experience.
• Maximize individual performance by participating in learning opportunities and accepting feedback.
• Achieve sales and service metrics in key measurable areas including Clientelling/Outreach and Appointment Setting.
• Support operational excellence, including managing inventory according to policies and procedures.
• Lead or supervise others on occasion and open or close the store as needed.
• Plan and prioritize tasks to meet customer and business needs.

Requirements

• Demonstrate selling competence and styling expertise with a love of fashion.
• Strong ambition and passion for achieving goals as an individual and team member.
• Excellent verbal communication skills and a high level of integrity.
• Technological competency to navigate a computer/iPad/handheld system.
• Strong organizational skills and ability to multi-task in a fast-paced environment.
• Ability to work cooperatively in a diverse work environment.
• Comfortable climbing ladders, moving around regularly, and standing for extended periods.
• Ability to bend, reach, stretch for products, and lift/carry/move at least 40 lbs.
• Flexible schedule availability of 15 to 20 hours per week, including evenings, weekends, and holidays.

Benefits

• Growth opportunities within the company.
• Incentive opportunities.
• Generous merchandise discounts of 50% off Talbots and select Haven Well Within brand items.
• Discounts at brands across KnitWell Group.
• Referral incentive program.
• Discounts on travel, shopping, concerts, and more.