Retail Sales Associate, Madison West WI

Consulate Health Care - Madison, WI

Full-time - Entry Level

Madison, WI

501-1,000 employees

Nursing and Residential Care Facilities

About the position

Batteries Plus is seeking full-time Retail Sales Associates for their Madison West, WI location. The role focuses on providing exceptional customer service, technical support for device repairs, and maintaining store operations. Associates will receive training and certification in device repair, with opportunities for flexible scheduling to support work-life balance.

Responsibilities

• Greet customers, determine needs and answer questions
• Suggest sell add-on items, participate in retail store and commercial sales activities in order to achieve sales and profit goals
• Ask questions to identify potential commercial customers
• Operate computer/cash register to complete sales transactions with accuracy
• Answer phones, ensuring messages are relayed
• Watch for loss prevention issues and advise management of any unusual activities
• Demonstrate a customer-first mentality
• Install batteries, perform tests and tech work
• Able to rebuild cordless drill batteries and other battery packs as needed
• Repair cell phones, tablets, light fixtures and other devices as needed
• Replace screens, batteries and other components on smartphones and tablets
• Cut keys and reprogram key fob remotes
• Assist in all store operations responsibilities as assigned by Store Manager or Assistant Manager
• Rotate and stock inventory
• Load, unload, and deliver or arrange delivery of product to customers or via third party delivery companies
• Organize daily recovery of displays to achieve full store appearance
• Maintain retail shelf label pricing
• Build displays; setting up & taking down shelves and fixtures
• Prepare store for daily opening and closing including counting and reconciling register drawers
• Maintain physical facility safety and appearance including mowing lawn, removing snow, sweeping, mopping, and vacuuming floors. Maintain restroom cleanliness
• Follow all safety rules and regulations; wear proper Personal Protective Equipment (PPE)

Requirements

• High school diploma/equivalent and 6 months prior work experience preferred or equivalent combination of education and experience
• Customer service and sales oriented with high motivation
• Ability to gain quick and solid understanding of company's electronic retail and cross-referencing system
• Demonstrated technical skill and have the ability to work small parts and tools for phone repair and device repair
• Excellent communication and interpersonal skills
• Valid driver's license and clean driving record preferred. Required for driving positions
• Ability to lift 50 + lbs

Benefits

• Company paid certification for cell phone and device repair
• Flexible schedules
• Benefits eligibility from day 1