Retail Sales Associate Mandarin Bilingual

$49,000 - $59,000/Yr

Verizon Communications - Irvine, CA

Full-time - Entry Level

Irvine, CA

5,001-10,000 employees

Telecommunications

About the position

As a full-time Verizon Retail Sales Associate, you'll have the opportunity to grow your career with a team focused on unlocking your full potential and sales success within one of our retail stores. This role involves generating retail sales through exceptional customer service and a passion for technology, while also engaging with the community to expand the customer base.

Responsibilities

• Generate retail sales by using your passion for cutting-edge technology and exceptional customer service to expand the Verizon network.
• Learn and uncover customers' needs by creating connections and asking the right questions.
• Position product insights and solution recommendations to provide customers with a complete top-down sales solution.
• Close sales by using phenomenal communication skills to fulfill customer needs with simple and intuitive tech solutions.
• Continuously develop yourself through ongoing training and up-skill in operational functions across merchandising and inventory.
• Potential to grow your customer base by placing outbound calls and sending text messages to current Verizon customers who are interested in our products and services.
• Opportunities to engage with the community outside of the store to expand your loyal customer base, including at off-site Verizon sponsored events.

Requirements

• High school diploma or GED.
• One or more years of work experience.
• Bilingual Fluency in English and Mandarin.
• Willingness to work evenings, weekends, and holidays.

Nice-to-haves

• Experience working in a commission-based environment.
• Demonstrated sales experience communicating with customers to find solutions.
• Customer service experience.

Benefits

• Best in class medical, dental, and vision
• Verizon 401(k) plan with matching contributions up to 6%
• $2,500 stock grant per year
• Sales recognition programs
• Five weeks of paid time off
• 8 weeks of paid parental leave for eligible new parents
• Up to $8K per year in tuition assistance
• Discounts up to 50% off on Verizon products and services
• Additional employee discounts on attractions, automotive, travel and more.