Bluemercury - New York, NY

posted 4 days ago

Part-time - Entry Level
New York, NY
101-250 employees
Health and Personal Care Retailers

About the position

The Retail Sales Associate at Bluemercury in NYC Union Square is a part-time role focused on providing exceptional customer service and enhancing beauty experiences for clients. The position involves building strong relationships with customers, sharing product expertise, and driving sales through personalized recommendations and promotions. The associate will also support inventory management and participate in educational workshops, all while embodying the company's commitment to diversity and inclusion.

Responsibilities

  • Build and maintain strong, personalized relationships with customers.
  • Provide a welcoming and inclusive atmosphere for all clients.
  • Possess extensive knowledge of beauty products across various categories including skincare, makeup, haircare, and fragrances.
  • Offer tailored product recommendations based on individual client needs, preferences, and skin types.
  • Conduct product demonstrations and provide application tips to enhance customer experience.
  • Drive sales through effective communication of product benefits and promotions.
  • Encourage repeat business by informing customers about loyalty programs and upcoming events.
  • Assist in stock management, ensuring product availability, and maintaining an organized and visually appealing store environment.
  • Participate in and occasionally lead in-store beauty workshops, sharing expertise and tips with customers in a group setting.
  • Collect customer feedback on products and services, providing insights to the management team for continuous improvement.

Requirements

  • Proven experience in retail, preferably in the beauty industry.
  • Strong interpersonal and communication skills.
  • Passion for beauty and staying updated with the latest trends and products.
  • Ability to work flexibly, including weekends and evenings.
  • High school diploma or equivalent; beauty certification is a plus.
  • 1-2 years of direct experience is required.
  • Self-motivated, stays current and supports operational excellence.
  • Resourceful and able to adapt quickly to changing priorities.

Nice-to-haves

  • Advanced authority and expertise in a specific brand is preferred.

Benefits

  • 401(k)
  • Dental insurance
  • Employee assistance program
  • Health insurance
  • Opportunities for advancement
  • Paid time off
  • Store discount
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