Bluemercury - Oak Brook, IL
posted 3 days ago
Full-time - Entry Level
Oak Brook, IL
101-250 employees
Health and Personal Care Retailers
About the position
The Beauty Expert at Bluemercury plays a crucial role in enhancing customer beauty experiences through exceptional service and in-depth product knowledge. This position focuses on building strong client relationships, providing tailored product recommendations, and driving sales while maintaining a welcoming atmosphere. The Beauty Expert is also responsible for inventory management and participating in educational workshops to share beauty expertise with customers.
Responsibilities
- Build and maintain strong, personalized relationships with customers.
- Provide a welcoming and inclusive atmosphere for all clients, ensuring they feel valued and understood.
- Possess extensive knowledge of beauty products across various categories including skincare, makeup, haircare, and fragrances.
- Continuously update knowledge on the latest products and trends in the beauty industry.
- Offer tailored product recommendations based on individual client needs, preferences, and skin types.
- Conduct product demonstrations and provide application tips to enhance customer experience.
- Drive sales through effective communication of product benefits and promotions.
- Encourage repeat business by informing customers about loyalty programs and upcoming events.
- Assist in stock management, ensuring product availability, and maintaining an organized and visually appealing store environment.
- Participate in and occasionally lead in-store beauty workshops, sharing expertise and tips with customers in a group setting.
- Collect customer feedback on products and services, providing insights to the management team for continuous improvement.
Requirements
- Proven experience in retail, preferably in the beauty industry.
- Strong interpersonal and communication skills.
- Passion for beauty and staying updated with the latest trends and products.
- Ability to work flexibly, including weekends and evenings.
- High school diploma or equivalent; beauty certification is a plus.
- Self-motivated, stays current and supports operational excellence.
- Resourceful and able to adapt quickly to changing priorities.
- 1-2 years of direct experience is required.
- Advanced authority and expertise in a specific brand is preferred.
Benefits
- An inclusive, challenging, and refreshingly fun work environment
- Empowerment to perform impactful work with tangible results
- Commission and bonus opportunities
- Merchandise discounts and gratis
- Paid time off (PTO) for full time hourly employees
- Coverage across medical, dental, vision, and 401K
- Advancement opportunities and mentorship to grow your career
- Employee Assistance Program (mental health and financial literacy resources)
- Fully Funded education benefits may include 100% of tuition, books, and fees
- Colleague Resource Groups (CRGs), give-back/volunteer opportunities
