Retail Sales Associate - Part Time - 0538

$31,200 - $37,440/Yr

Value Pawn - Calumet City, IL

Part-time - Entry Level

Calumet City, IL

1,001-5,000 employees

About the position

The Part-Time Retail Sales Associate position at FirstCash involves engaging with customers in a pawn store environment, processing sales and loans, and providing excellent customer service. Associates will work with a variety of merchandise and are incentivized through a commission structure that allows them to earn additional income based on their performance. This role is ideal for individuals who enjoy working in a fast-paced retail setting and have a strong desire to assist customers.

Responsibilities

• Greets and interacts with all customers to develop rapport and recommend appropriate financial solutions.
• Performs non-management open/close procedures.
• Keeps the sales floor clean, stocked, and maintains the display of merchandise.
• Performs sales and loan transactions in accordance with established policies, procedures, practices, and regulatory requirements.
• Handles all cash and negotiable items in accordance with established policies, procedures, practices, and regulatory requirements.
• Answers incoming calls per company standards.
• Effectively communicates to customers the legal aspects of the pawn and buy transactions.
• Communicates effectively with coworkers and managers, displaying respect and using effective communication tools.
• Partners with all employees to create a positive and memorable customer experience.
• Successfully completes the assigned training.
• Other related duties, as assigned.

Requirements

• Must be willing and able to lift/carry up to 50 pounds.
• Must be willing and able to perform duties and tasks for extended periods of time, including standing, stooping, walking, climbing, pushing, pulling, and lifting.
• Ability to work with firearms and to become firearms certified.
• Minimum Age: 18 years old.
• High School Diploma, GED, or equivalent experience.
• Strong desire to work, serve customers, work with people, and be team-oriented.
• Ability to multi-task in a fast-paced environment.
• Ability to perform basic math calculations proficiently.
• Cash handling experience is preferred.
• Computer literate and able to operate Point-Of-Sale (POS) systems and common office machines.

Nice-to-haves

• Bilingual applicants are encouraged to apply.
• Should be able to work in multiple locations, as business needs dictate.
• Must have the ability to work a flexible retail schedule based on business needs, including weekends and holidays.

Benefits

• $15.00 to $18.00 per hour base pay.
• Commission structure allowing up to 8% on transactions.
• Earned Wage Access program available from the second day of employment.
• Employee discounts available from the first day of active employment.
• Access to over 10,000 discounts from 1,000+ companies with FirstCash Perks!
• Auto-enrollment in the FirstCash 401k program after six months of employment.