Cash America Pawn L.P - Lakeland, FL

posted 4 days ago

Part-time - Entry Level
Lakeland, FL
Credit Intermediation and Related Activities

About the position

The Part-Time Retail Sales Associate position at FirstCash involves engaging with customers in pawn store locations nationwide, processing sales and loans, and providing excellent customer service. Associates will work with a variety of merchandise and have the opportunity to earn commissions on top of their hourly wage, making this a rewarding entry-level role in retail sales.

Responsibilities

  • Greets and interacts with all customers to develop a rapport to better provide and recommend appropriate financial solutions.
  • Performs non-management open/close procedures.
  • Keeps the sales floor clean, stocked, and maintains the display of merchandise.
  • Performs sales and loan transactions in accordance with established policies, procedures, practices, and regulatory requirements.
  • Handles all cash and negotiable items in accordance with established policies, procedures, practices, and regulatory requirements.
  • Answers incoming calls per company standards.
  • Effectively communicates to customers the legal aspects of the pawn and buy transactions.
  • Communicates effectively with coworkers and managers, displaying respect and using effective communication tools.
  • Partners with all employees to create a positive and memorable customer experience.
  • Successfully completes the assigned training.
  • Other related duties, as assigned.

Requirements

  • Must be willing and able to lift/carry up to 50 pounds.
  • Must be willing and able to perform duties and tasks for extended periods of time, including standing, stooping, walking, climbing, pushing, pulling, and lifting.
  • Ability to work with firearms and to become firearms certified.
  • Minimum Age: 18 years old.
  • High School Diploma, GED, or equivalent experience.
  • Strong desire to work, serve customers, work with people, and be team-oriented.
  • Ability to multi-task in a fast-paced environment.
  • Ability to perform basic math calculations proficiently.
  • Cash handling experience is preferred.
  • Should be able to work in multiple locations, as business needs dictate.
  • Must have the ability to work a flexible retail schedule based on business needs, including weekends and holidays.
  • Computer literate and able to operate Point-Of-Sale (POS) systems and common office machines.

Nice-to-haves

  • Bilingual applicants are encouraged to apply.

Benefits

  • Hourly wage of $14.00 to $17.00 per hour with commission potential.
  • Earned Wage Access program available from the second day of employment.
  • Employee discounts available from the first day of active employment.
  • Access to over 10,000 discounts from 1,000+ companies with FirstCash Perks!
  • Auto-enrollment in the FirstCash 401k program after six months of employment.
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