Benny's Pawn Shop - El Paso, TX

posted 5 days ago

Part-time - Entry Level
El Paso, TX
1,001-5,000 employees
Credit Intermediation and Related Activities

About the position

The Part-Time Retail Sales Associate at Benny's Pawn Shop is responsible for providing excellent customer service while processing sales and loans in a pawn store environment. This entry-level position offers a competitive hourly wage along with commission opportunities based on individual performance. Associates will engage with customers, assist with inquiries, and maintain the store's merchandise display, all while adhering to company policies and regulatory requirements.

Responsibilities

  • Greets and interacts with all customers to develop rapport and recommend appropriate financial solutions.
  • Performs non-management open/close procedures.
  • Keeps the sales floor clean, stocked, and maintains the display of merchandise.
  • Performs sales and loan transactions in accordance with established policies, procedures, practices, and regulatory requirements.
  • Handles all cash and negotiable items in accordance with established policies, procedures, practices, and regulatory requirements.
  • Answers incoming calls per company standards.
  • Effectively communicates to customers the legal aspects of the pawn and buy transactions.
  • Communicates effectively with coworkers and managers, displaying respect and using effective communication tools.
  • Partners with all employees to create a positive and memorable customer experience.
  • Successfully completes the assigned training.

Requirements

  • Must be willing and able to lift/carry up to 50 pounds.
  • Must be willing and able to perform duties and tasks for extended periods of time, including standing, stooping, walking, climbing, pushing, pulling, and lifting.
  • Ability to work with firearms and to become firearms certified.
  • Minimum Age: 18 years old.
  • High School Diploma, GED, or equivalent experience.
  • Strong desire to work, serve customers, work with people, and be team-oriented.
  • Ability to multi-task in a fast-paced environment.
  • Ability to perform basic math calculations proficiently.
  • Cash handling experience is preferred.
  • Computer literate and able to operate Point-Of-Sale (POS) systems and common office machines.

Nice-to-haves

  • Bilingual applicants are encouraged to apply.

Benefits

  • 401(k)
  • Employee discount
  • Earned Wage Access program available from the second day of employment
  • Unlimited commission potential above hourly base rate
  • Access to over 10,000 discounts from 1,000+ companies with FirstCash Perks!
  • Auto-enrollment in the FirstCash 401k program after six months of employment
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