Living Spaces - Oklahoma City, OK
posted 29 days ago
The primary responsibility of a Product Specialist at Living Spaces is to execute the Living Spaces Guest Engagement Model, ensuring a positive experience for guests that encourages repeat visits. This role is crucial in achieving targeted Sales Per Hour (SPH) and driving company Key Performance Indicators (KPIs), all while maintaining the highest level of guest satisfaction as measured by guest surveys. The Product Specialist will focus on training and development in sales proficiency, ensuring that all training is completed and that the individual can effectively meet company expectations. In addition to training, the Product Specialist will oversee all aspects of merchandising, visual presentation, and labeling according to the style guide directives. Daily task lists must be completed by store teams, and inventory accuracy must be maintained in accordance with company asset protection standards. The role requires driving proficiency in the Living Spaces Guest Engagement Model and connecting behaviors in this model to expected sales outcomes. Self-assessment of daily results is essential, and the Product Specialist will partner with leadership to improve behavioral expectations. The position also involves completing a monthly proficiency plan using end-of-month sales reporting tools to self-assess personal strengths and opportunities. The Product Specialist will help build a positive culture within the store, supporting the entire team in delighting guests and achieving revenue targets. Utilizing all tools to company standards and ensuring proper check-out/in processes are also key responsibilities. The ability to work weekends and most holidays is required, as is the capacity to thrive in a fast-paced environment.