Retail Sales Associate (Part-Time)

AutoZone - Mesquite, NV

Part-time - Entry Level

Mesquite, NV

Motor Vehicle and Parts Dealers

About the position

The Retail Sales Associate at AutoZone is a part-time position focused on driving sales through exceptional customer service. The role involves assisting customers, completing assigned store tasks, and ensuring compliance with company policies while providing a WOW! customer service experience.

Responsibilities

• Provides WOW! Customer Service
• Ensures assigned store tasks are completed in a timely manner on assigned shift
• Operates cash registers and follows established cash handling procedures
• Follows company policies and loss prevention procedures
• Maintains a safe working environment including PPE (Personal Protective Equipment)
• Maintains store appearance and merchandising standards as directed
• Ensures that merchandise is restocked and placed in their respective areas
• Utilizes ZNET to help customers locate merchandise or find suitable alternatives
• Maintains product knowledge and current promotions through AutoZone systems and information sources
• Practices GOTTChA and assists with the installation of wipers blades, batteries and light bulbs
• Utilizes OBDII to read codes from customer's automobiles
• Ability to diagnose automobile problems and recommend solutions
• Communicates with managers regarding customer concerns and employee matters
• Actively engaged in developing more effective customer service skills
• Provides honest and trustworthy advice to customers regarding the best products that fit the customers' expectations

Requirements

• Strong customer service skills
• Ability to operate cash registers and handle cash transactions
• Knowledge of automotive products and services
• Ability to diagnose automobile problems and recommend solutions
• Effective communication skills

Nice-to-haves

• Experience in retail sales
• Familiarity with automotive parts and services

Benefits

• Flexible scheduling
• Employee discounts
• Opportunities for advancement