Retail Sales Associate, Portland, OR - 213

$43,680 - $52,000/Yr

Batteries Plus - Portland, OR

Full-time - Entry Level

Portland, OR

501-1,000 employees

Ambulatory Health Care Services

About the position

The Retail Sales Associate at Batteries Plus is responsible for providing exceptional customer service and sales support in a dynamic retail environment. This role involves assisting customers in finding the right products and solutions, operating point-of-sale technology, and performing various technical tasks such as battery installation and electronic repairs. The position offers opportunities for career advancement into management roles and includes comprehensive training for new associates.

Responsibilities

• Greet customers, ask questions, and determine their needs.
• Provide complete solutions to customer inquiries.
• Operate technology-based Point of Sale system to complete sales transactions.
• Handle inbound phone sales and service requests.
• Install large and small batteries in various devices.
• Disassemble and reassemble phones and tablets for repairs.
• Function as a team player in a retail environment.
• Maintain inventory stock and manage store appearance.
• Build displays to market seasonal products effectively.
• Prepare the store for daily opening and closing.

Requirements

• Previous retail experience preferred.
• Comprehensive understanding of store products.
• Advanced customer service skills.
• Basic math skills and ability to use a cash register.
• Strong professionalism and excellent communication skills.
• Patience when dealing with difficult customers.
• Problem-solving and conflict resolution skills.
• Valid driver's license and clean driving record preferred.

Nice-to-haves

• Experience in sales and troubleshooting consumer electronics.

Benefits

• Medical/dental insurance options
• Paid time off (PTO)
• 401(K) retirement plan
• Pet insurance
• Tuition reimbursement program
• Employee discounts
• Weekend shift differential pay