Retail Sales Associate (PT In-Store Sales)

About the position

Join our team and be part of a dynamic retail environment where every interaction counts. As a Part-Time Retail Sales Associate, you'll play a vital role in delivering exceptional service to our members while promoting AAA products and services. We are passionate about delivering exceptional service while driving sales success.

Responsibilities

• Consistently up-sell and cross-sell AAA products such as new memberships, credit cards, and insurance referrals.
• Assist members in planning domestic travel vacations, including car rentals, hotels, vacation packages, maps, tour books, and triptiks.
• Answer incoming overflow calls for Roadside Assistance during peak call volumes, ensuring timely and efficient service delivery.
• Serve as backup by assisting in the functions of Cashiering, Tag and Title, and IDEMIA services if applicable.

Requirements

• Required previous sales and customer service experience, with an ability to drive results and exceed expectations.
• Effective written and oral communication skills, essential for engaging customers and articulating the value of AAA memberships.
• Proficiency in computer skills essential for multitasking in a fast-paced retail environment.
• Notary Public designation or willingness to obtain within 6 months of employment.
• Basic geography knowledge is beneficial.
• High School Diploma/GED is a minimum educational requirement.
• Satisfactory pre-employment and post-employment screening results including criminal, drug, and state and/or vendor specific screenings.

Benefits

• Competitive Compensation: Starting base compensation of $14.43 to $18.40/hour.
• Monthly Incentive Plan tailored to reward individual performance.
• Complimentary AAA Premier level membership benefits.
• 401(K) Plan with company-matched contributions up to 7%.
• Generous Paid Time Off.
• Consistent schedule with no work on Sundays.
• Convenient store hours from Monday to Friday, 8AM to 6PM, and Saturday, 8AM to 5PM.