Vuori - Carlsbad, CA

posted 11 days ago

Part-time - Entry Level
Carlsbad, CA
Professional, Scientific, and Technical Services

About the position

The Retail Sales Associate at Vuori is responsible for creating memorable customer experiences by connecting with customers and effectively communicating the brand's values. This role involves providing product knowledge, achieving sales goals, and maintaining store operations in a fast-paced retail environment.

Responsibilities

  • Forge connections with customers and communicate Vuori's brand values.
  • Create an unforgettable customer experience and forge lasting relationships with customers.
  • Work with the sales team to ensure each customer receives the best service possible.
  • Greet customers in a timely, authentic, and engaging manner.
  • Prepare fitting rooms, find sizes, and provide honest feedback regarding merchandise style and fit.
  • Achieve sales goals in a team-based commission environment.
  • Seek new product knowledge in the fashion landscape, particularly active-wear.
  • Assist in the completion of projects while focusing on customer experience.
  • Communicate inventory needs to support business goals.
  • Ensure the sales floor is stocked every evening.
  • Collaborate with management on inventory management.
  • Maintain cleanliness of the retail store, including floors and bathrooms.
  • Understand and execute cash control procedures, including bank deposits and petty cash.
  • Assist in implementing and maintaining merchandising/visual directives.
  • Ensure the selling floor is neat, clean, organized, and reflects the correct visual image at all times.
  • Identify and communicate product concerns in a timely manner.

Requirements

  • Must be available to work nights, weekends, and holidays.
  • Ability to develop relationships with customers and colleagues.
  • Ability to positively and proactively handle customer concerns.
  • Ability to prioritize multiple tasks in a fast-paced environment.
  • Ability to quickly learn new procedures and processes.
  • Strong organizational skills and follow-through skills.
  • Excellent communication and interpersonal skills.
  • High level of ownership, accountability, and initiative.
  • Eager to develop new skills and responsive to feedback.

Benefits

  • Health Insurance
  • Paid Time Off
  • Employee Discount
  • 401(k)
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