The Fragrance Outlet - Commerce, CA

posted 5 days ago

Part-time - Entry Level
Commerce, CA
Health and Personal Care Retailers

About the position

The Fragrance Outlet is seeking a Seasonal Retail Sales Associate to deliver exceptional customer service and achieve sales targets. This part-time role involves engaging with customers, providing product information, and ensuring a positive shopping experience. The ideal candidate will possess strong communication skills and a proactive approach to resolving customer inquiries.

Responsibilities

  • Greet and direct customers
  • Provide accurate information about product features, pricing, and after-sales services
  • Answer customers' questions about specific products/services
  • Conduct price and feature comparisons to facilitate purchasing
  • Cross-sell products
  • Ensure racks are fully stocked
  • Manage returns of merchandise
  • Coordinate with the Retail Sales Representatives team to provide excellent customer service, especially during peak times
  • Inform customers about discounts and special offers
  • Provide customer feedback to the Store Manager
  • Stay up-to-date with new products/services

Requirements

  • Previous retail sales experience preferred but not required
  • Basic computer knowledge required
  • Must be able to work independently with little to no supervision
  • Experience with POS (point of sale) processing preferred but not required
  • Understanding of retail sales principles preferred but not required
  • Excellent communication skills - face to face and online
  • Ability to perform in fast-paced environments, including during peak times when the store is most profitable

Benefits

  • Employee discount
  • Flexible schedule
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